Here is the run down on how it all works:

• Goods are packed in certified compostable film bags & cling wrap where possible.  Look out for our certified compostable “Good for the ground” film bags and add these to your kitchen food waste bokashi bins or compost heap.  If you do not have a bokashi bin or compost heap please throw these bags in your general waste bin and not your plastic recycling bin as these bags are made from starch/ plants and will contaminate it!  The environmental impact here is still as minimal as possible as these bags break down into CO2 and water in a landfill with no toxic pollution.
• Any plastic container bought from our shop is refillable or returnable for a rebate.  Yep, thats right, we will pay you for your plastic!  
• Glass refills will be charged at the purchase price and then credited once we receive your returns.  This means you pay for your glass vessel once and receive a rebate each time you return it. 
• We use brown paper bags, boxes and crates to deliver your orders.  If you haven’t already opted for a re-usable shopping bag, crate or box you will receive your goods in brown paper bags or boxes. The cost of these will be added to your invoice.  Cold items are transported in cooler boxes and transferred to your box at delivery point. Please return your empty boxes / crates to our driver so that we may continue this recycling drive.
• We try to avoid the use of unnecessary packaging. We do however want your items to remain as fresh as possible and in good condition and so we ensure that anything which might wilt or leak is packed in our stay fresh certified compostable bags.  You will notice that the shelf life of your fresh items will be extended by several days. 
• Bags are re-usable.  Just rinse out and dry.  The side gusset makes the bags open up and provide more space for those sandwiches, vegetable cuts or left over cheese.